If you sell to consumers, Virtual In-House Solicitor (VIHS) is here to help you to understand consumer law

Consumer law is a complex area of legal regulation designed to protect retailers – online and offline – and the consumers from whom they buy.

As a seller of products or services to consumers, it is therefore essential that you not only understand your and your consumers’ legal rights and obligations, but that you back these up with documentation, processes and procedures that comply with the legislation.

Here at Virtual In-House Solicitor (VIHS) we have a team of consumer law experts who can help you to navigate the complexities, and assist you with any necessary legal documentation, policies and procedures.

As a relatively inexperienced retailer, it was really helpful to get your advice on what our obligations were when customers had issues, for example. Your in-depth understanding of consumer law has given us a great deal of confidence in our ability to deal with these kinds of issues, and I’m sure we’ll be calling on you regularly for more help and support.


Owner, nail salons

For guidance on consumer law matters, we’re here to help

At VIHS, we’ll help you to understand the regulations and any legal implications around consumer law, including:

  • Ensuring that you understand yours and your customers' rights and obligations
  • Drawing up relevant documentation, waivers, signage etc
  • Helping to keep abreast of changes in consumer law, and how they might affect your business

We’re here to provide legal insights, as and when you need them. Ours is a flexible legal advice service that has been designed to meet your needs and challenges, at a cost that you might find more manageable.

Help with any aspect of consumer law is just a click or a call away

To find out more about any of the services we offer, just click on the links to the corporate law services pages, or contact Erika Moralez-Perez on 01923 587 318 or email info@virtualinhousesolicitor.com